Disclaimer.

This website and its contents are the copyright of Complete Being Kinesiology – © 2017. All rights reserved.

Kinesiology balances energy, it does no diagnose and prescribe any medication nor cure disease. Kinesiology is a natural therapy and is not an alternative to, or replacement for, healthcare by a registered medical practitioner.

The information provided on this site should not be construed as personal medical advice or instruction. Readers should not take action based solely on the contents of this site and should consult with the appropriate health professional for any concerns relating to your health and wellbeing. The publisher is not a licensed medical practitioner.

The testimonials on this site are in no way a claim to cure, heal or treat any stated conditions. The testimonials are personal accounts of individual experiences with kinesiology and are presented to give readers a view of the areas and how kinesiology may benefit. Any results achieved with kinesiology will vary based on individual circumstances and cannot be guaranteed - everyone is different hence what works for some, may not work for others.

Appointment & Cancellation Policy.

Complete Being Kinesiology is committed to providing exceptional service and care to all clients. Our appointments are precious - we respect our clients' time and expect the same in return. 

Appointment confirmation:

Whether the appointment is booked online, made at the clinic or with Lexi directly, it will trigger an email with the confirmation details and a convenient link to add the date/time to your preferred calendar.

When appointments are booked online, a minimum 50% deposit is required to secure the appointment, in some cases such as the initial consultation, the full session fee is to be paid. 

Appointment reminders:

To help you remember the important appointments, you will receive the following courtesy reminders:

1. Via email - 7 days prior to your appointment, allowing you to conveniently make any required changes via a link to the online booking system or alternatively call Lexi directly on 0407 742 111
2. Via SMS   - 3 days prior to your appointment - if you need to make changes at this point in time and to avoid cancellation fees, please contact Lexi promptly on 0407 742 111. 

Cancellation fees:

Cancellation fees can be applied at our discretion or for any of the following:

• Cancellations the day prior and/or with less than a 24-hour notice period from the scheduled appointment time will incur a cancellation fee equivalent to 50% of the booked consultation type (incl. GST)
• 'No shows' or last minute cancellations on the day of the appointment will incur the full consultation fee (incl GST)
• If the consultation fee has been paid ahead of the appointment, we reserve the right to keep the relevant funds depending on either of the above scenarios.

If you are feeling unwell and cannot come to the clinic, for example due to cold or flu symptoms, or for any other reason, face to face appointments can easily be changed on short notice to online sessions which work equally well and are delivered via Zoom. This is an effective way to avoid cancellation fees and you will also receive the required support with your health & wellbeing. 

The cancellation fee will need to be paid within 24 hours and, prior to any further kinesiology appointments. 

The above applies to all appointment options, including initial consultation bookings.

NSW Public Health Regulation 2022.

The NSW Government has released the Public Health Regulation 2022 which commenced on 1 September 2022. The Regulation carries over many of the provisions in Public Health Regulation 2012 while also including a range of new provisions. The NSW Code of Conduct for non-registered health practitioners has been in place since 2012 and is now updated for 2022. Note the term non-registered health practitioners refers to those who are not registered with AHPRA (which would apply to most natural health care practitioners).

The details of the revised Code are available via the link below:

https://www.health.nsw.gov.au/phact/Documents/coc-unregistered-practitioners.pdf

Privacy Policy.

Complete Being Kinesiology respects your privacy.

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.completebeing.com.au or directly from you. We have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. If you do not wish to provide personal information to us, we will be unable to send you our newsletter or reply to your enquiry. We will update this policy as required. If it is changed, we will post details of the changes on our web site to ensure that you are always aware of the type of information we collect from you, how we may use that information, and under what circumstances we may disclose the information. If we are required by law at any time to release information about you, we must cooperate fully.

1. Type of personal information collected
   Personal Information: The type of personal information we collect may include is set out on our website. We collect information from you when you subscribe to a newsletter or enter information on our site, send an enquiry or a request.
   
   When you visit our web site, our server logs your IP address (a number that is unique to the machine through which you are connected to the Internet), the type of browser and operating system you are using and the date and time of your visit. We also use cookies to assign identification to your computer. Cookies are small pieces of information that are stored by your web browser on your computer’s hard drive. Cookies allow our web site to store and reference certain types of information while you are visiting a site. Our cookies contain no personal or financial information. Most web browsers automatically accept cookies, although your browser preferences may be changed to prevent this if you wish. If you change your browser preferences to prevent use of our cookies, we will not be able to store and reference any of the nonpersonal information designed to be obtained by the cookie. However, your ability to enter and view our web site will be unaffected.
   
   
2. Collection and use of personal information
   We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.
   
   
3. Disclosure of personal information
   We may disclose personal information for purposes including to provide our products and services to you, and as required by law. We will not sell, rent, trade or otherwise supply to any third party any personal information obtained from you without your consent.
   
   
4. Access to and correction of personal information
   Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
   
   
5. Complaints about breach
   If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.
   
   
6. Unsubscribe
   To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
   
   
7. Storage and Security
   We are committed to ensuring that the information you provide is secure. We have security measures designed to protect against the loss, misuse and/or alteration of any personal information supplied by you to us.
   
   

For any questions or notice, please contact us at:
Lexi Lechner t/a Complete Being Kinesiology
Email: lexi@completebeing.com.au
Last update: 4 January 2023

CBK Wellness Coaching Tool - Wheel of Life.

As part of my Spring Newsletter 2023, I'm offering free access to the Wheel of Life Template to help you evaluate the key areas of your life and where you potentially would like to direct your focus, attention and energy.

Download the CBK Template - Wheel of Life

If you need support to explore this further, please reach out,

Lexi :)